Salesforce Chatter is a robust social enterprise network that can connect sales teams, service and support departments, and a business with its customers. For example, imagine a sales rep needs to collaborate with the sales manager on a new sales opportunity. With Salesforce Chatter, the rep can loop in the manager and keep the dialogue right with the sales opportunity record. Think of Salesforce Chatter as your favorite social media network imbedded in your Customer Relationship Management (CRM) tool to create new and productive collaboration opportunities across all user groups.
Salesforce Chatter can be utilized to:
Contact the consultants at SaaS Consulting Group to learn more about how Salesforce Chatter can be used to connect your employees. We can walk you through options for an initial launch of Salesforce Chatter or increasing user adoption of an existing implementation.