Salesforce Consultant
SaaS Consulting Group is seeking a consultant to join our Salesforce.com Consulting practice. The successful candidate will have a passion for enabling companies to more effectively operate their businesses through the use of leading cloud business application best practices.
Job Description:
Key Qualifications:
Job Description:
- Assist clients in defining CRM implementation project objectives and scope
- Lead business process mapping sessions, including company setup, marketing campaign, lead, opportunity and quote management, customer service and support management business processes
- Configure Salesforce.com to address business requirements, recommending best practices
- Build reports, saved searches, and dashboards that provide comprehensive and actionable business intelligence
- Ensure that a plan is in place for each engagement - deployment, change management, and adoption project task
- Establish and oversee the customer's initial adoption, training and development of best practices to build a strong foundation before and during initial rollout
- Communicate effectively with cross-functional team members and clients
Key Qualifications:
- Bachelor’s Degree in Business, Information Systems or other related disciplines
- At least 2 years experience with enterprise applications, including CRM and ERP
- At least 2 years experience in practical sales operations, sales, marketing or operational/accounting role(s)