Salesforce.com Consultant

SaaS Consulting Group is seeking a consultant to join our Salesforce.com Consulting practice. The successful candidate will have a passion for enabling companies to more effectively operate their businesses through the use of leading cloud business application best practices.

Job Description:

• Assist clients in defining CRM implementation project objectives and scope
• Lead business process mapping sessions, including company setup, marketing campaign, lead, opportunity and quote management, customer service and support management business processes
• Configure Salesforce.com to address business requirements, recommending best practices
• Build reports, saved searches, and dashboards that provide comprehensive and actionable business intelligence
• Ensure that a plan is in place for each engagement - deployment, change management, and adoption project task
• Establish and oversee the customer's initial adoption, training and development of best practices to build a strong foundation before and during initial rollout
• Communicate effectively with cross-functional team members and clients

Key Qualifications:

• Bachelor’s Degree in Business, Information Systems or other related disciplines
• At least 2 years experience with enterprise applications, including CRM and ERP

• At least 2 years experience in practical sales operations, sales, marketing or operational/accounting role(s)