OneWorld delivers a cloud-based, unified global business solution for businesses that manage multinational and multi-subsidiary operations which can be accessed by users from anywhere in the world.  Standard business processes can be deployed across all subsidiaries. This streamlines your operations, while providing real-time visibility at the all reporting levels and ensuring world-wide compliance regulations.  

​If you think that OneWorld might be the solution for your global expansion initiatives, or would just like to receive additional information, please click here to contact one of our NetSuite consultants.    ​

One of the most valuable functions of Salesforce is the Service Cloud Platform. This feature provides a holistic view of your customer interactions for your Customer Support team. This platform is an efficient way to enhance your customer experience, providing your customers with support resources in order to address their needs in real time. 

The Service Cloud assists your team in case management, agent workspace, and service process automation. Many of the features, such as Web-To-Case, Omni-Channel Routing (case + chat), Knowledge Management, and Live Messaging, are provided with your Service Cloud license. Each of these components can help to enhance the effectiveness of your agents. 

Further customizations may be required in order to address the specific nuances of your organization.  At SaaSCG, our Salesforce practice is comprised of Certified Service Cloud consultants with nearly  15 years of expertise in custom Salesforce design and development.  

If you think that Service Cloud may be the solution for your Customer Support team, and would like to hear more about what options make the most sense for you, please click here to contact one of our dedicated Salesforce resources. 

​As the world’s #1 cloud ERP system, NetSuite is the go-to business solution for more than 20,000 customers located in over 200 countries across the globe. NetSuite is a unified platform of applications that covers a company’s entire back-office operations, including modules for advanced financials, billing/receivables management, CRM, HR, ASC 606 revenue recognition and project resource management, to name a few. This integrated platform allows NetSuite customers to streamline their business processes, to gain insightful real-time visibility into the performance of their company and to scale their back-office capabilities in direct correlation with the top-line growth of their company. ​

The NetSuite family of applications and modules is robust, encompassing a cloud-based solution for any business problem that a growing mid-sized company or large enterprise might encounter. While the NetSuite catalogue of applications/modules is among the most diverse in the broader ERP market, most customers don’t need access to every solution that NetSuite can provide. With a flexible pricing structure, NetSuite customers are able to hand-pick their tailored solution and only pay for those applications and modules that they truly need, allowing them to maximize their growth initiatives with minimal software investment.

If you think that NetSuite might be the cloud ERP solution for your company, and would like to hear more about what options make the most sense for you, please click here to  contact one of our dedicated NetSuite resources.