Do you want your business to be able to easily collaborate to solve problems? Using Salesforce, SAASCG can help your business do this by setting up Chatter. Chatter is a great asset because it combines different social tools such as threaded conversations, ability to attach files, and leverages @ and # tags. It does all of this while living in the secure environment of your Salesforce CRM. Since Chatter is in your CRM it can be intertwined with your company’s records, and your employees can collaborate on different feeds attached to your records in Salesforce. Chatter has even more features such as public or private groups and the ability to “follow” users and records. By using Chatter, your employees can communicate and share expertise and information while memorializing the conversations inside your CRM.
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