Salesforce Sales Cloud is a robust feature that enhances the efficiency of your Sales team by providing a complete view of your customers in an easy-to-navigate portal. The 360-degree feature allows you to view the complete picture of your customers in real-time.
Streamline your Sales processes by creating automated workflows to guide your reps through their customer interactions. Automate rules to ensure that your reps are capturing the necessary information in order to move through the various sales stages.
Lead, account and contact data provide additional resources for your reps to understand the total customer relationship with Salesforce. Activity management, lead history, quoting and automated notifications further enhance the efficiency of your reps so that they understand the right time to engage your prospects.
Make these insights meaningful by setting up custom reporting and dashboards within your Salesforce. These insights ensure that the necessary users understand the complete picture of you Sales pipeline.
Further customizations may be required in order to address the specific nuances of your organization. At SaaSCG, our Salesforce practice is comprised of Certified Sales Cloud consultants with nearly 15 years of expertise in custom Salesforce design and development.
If you think that Sales Cloud may be the solution for your Sales team, and would like to hear more about what options make the most sense for you, please click here to contact one of our dedicated Salesforce resources.
Has your company considered making an acquisition in the past? Are you considering opening up an additional business unit or legal entity in a foreign country? With all of the potential opportunities in the current environment, global expansion may become more realistic or even a necessity for your business. If so, the #1 cloud ERP system on the market, NetSuite, has the solution for you.
Introducing NetSuite OneWorld...
OneWorld users have the capability to execute global business operations in every country and currency in which they transact throughout the world. OneWorld Financials allows for global businesses to adjust for currency, language, taxation and even legal compliance differences at the local level, then roll-up the adjustments into regional and/or headquarter business units during consolidation. This global consolidation feature, including a multi-language UI, presents a seamless experience while executing true inter-company operations, in a secure, compliant, accurate and fully automated process.
As seen below, OneWorld supports over 190 countries and exchange rates, as well as 27 different languages. This allows businesses to manage a complete range of global compliance, regulation and reporting standards.
OneWorld delivers a cloud-based, unified global business solution for businesses that manage multinational and multi-subsidiary operations which can be accessed by users from anywhere in the world. Standard business processes can be deployed across all subsidiaries. This streamlines your operations, while providing real-time visibility at the all reporting levels and ensuring world-wide compliance regulations.
If you think that OneWorld might be the solution for your global expansion initiatives, or would just like to receive additional information, please click here to contact one of our NetSuite consultants.
One of the most valuable functions of Salesforce is the Service Cloud Platform. This feature provides a holistic view of your customer interactions for your Customer Support team. This platform is an efficient way to enhance your customer experience, providing your customers with support resources in order to address their needs in real time.
The Service Cloud assists your team in case management, agent workspace, and service process automation. Many of the features, such as Web-To-Case, Omni-Channel Routing (case + chat), Knowledge Management, and Live Messaging, are provided with your Service Cloud license. Each of these components can help to enhance the effectiveness of your agents.
Further customizations may be required in order to address the specific nuances of your organization. At SaaSCG, our Salesforce practice is comprised of Certified Service Cloud consultants with nearly 15 years of expertise in custom Salesforce design and development.
If you think that Service Cloud may be the solution for your Customer Support team, and would like to hear more about what options make the most sense for you, please click here to contact one of our dedicated Salesforce resources.
Is your current ERP system causing disruptions to your finance and accounting processes? Do these systems hinder your organization's ability to scale? Have inefficient systems made simple processes monotonous for your team?
As the world’s #1 cloud ERP system, NetSuite is the go-to business solution for more than 20,000 customers located in over 200 countries across the globe. NetSuite is a unified platform of applications that covers a company’s entire back-office operations, including modules for advanced financials, billing/receivables management, CRM, HR, ASC 606 revenue recognition and project resource management, to name a few. This integrated platform allows NetSuite customers to streamline their business processes, to gain insightful real-time visibility into the performance of their company and to scale their back-office capabilities in direct correlation with the top-line growth of their company.
The NetSuite family of applications and modules is robust, encompassing a cloud-based solution for any business problem that a growing mid-sized company or large enterprise might encounter. While the NetSuite catalogue of applications/modules is among the most diverse in the broader ERP market, most customers don’t need access to every solution that NetSuite can provide. With a flexible pricing structure, NetSuite customers are able to hand-pick their tailored solution and only pay for those applications and modules that they truly need, allowing them to maximize their growth initiatives with minimal software investment.
If you think that NetSuite might be the cloud ERP solution for your company, and would like to hear more about what options make the most sense for you, please click here to contact one of our dedicated NetSuite resources.
As you’re well aware, the COVID-19 pandemic has had unexpected and wide-spread effects.
We are experiencing unprecedented events and saddened by the destruction caused by the Coronavirus. Our thoughts and prayers go out to all who have been directly affected by COVID-19.
SaaS Consulting Group is adamant about the safety of our employees and customers. Our leadership is vigilant to respond as this situation evolves, operating in accordance with what government and public health authorities recommend. We’ve taken steps to mitigate the risk of transmission including working through digital channels as much as possible.
We understand that it is essential that customers can continue operations with all the service and support they've come to expect. SaaSCG is committed to maintaining all services through this time.
Please reach out to us if you have any questions or concerns. We crave your feedback and are thankful daily for the excellent people we work with.
-The SaaSCG Team
One of the most common projects we do at SaaS Consulting Group is the migration of software companies from QuickBooks to NetSuite. QuickBooks has been a trusted accounting application for many years and fits well for organizations in the early stages of development. However, this application presents inefficiencies as organizations began to grow and attempt to scale accordingly. As a result, seemingly simple requests require both time and effort to resolve.
NetSuite is a robust system that provides the reliability of a trusted accounting application, while also providing organizations with the ability to scale and improve on financial management processes (order-to-cash, procure-to-pay, etc..). NetSuite increases efficiency by providing real-time insights into relevant KPIs through reports and dashboards for executives/managers and end-users, alike.
Our team eager to tackle your next Quickbooks to NetSuite conversion. We are former Controllers and CFOs, who have walked in your shoes. We recognize the inefficiencies of Quickbooks for growing organizations and firmly believe that NetSuite can provide the functionality that your team needs. Visit us here to begin speaking with one of our NetSuite Certified Consultants today!
Wholesale & Distribution businesses require a wide variety of multi-functional operations. In order to succeed, businesses must mitigate bottlenecks throughout their end-to-end process. By utilizing NetSuite, your team's receives high- level and low-level visibility into operations processes between various business areas in order to do just that.
In addition to visibility, NetSuite provide cloud based, single database which streamlines your processes and presents various KPIs and performance metrics. Metrics that are enhanced further through NetSuite's robust reporting engine, which gives users access to a variety of standard reports, as well as customizable reports.
Our team at SaaS Consulting Group is very familiar with the issues and risks involved with Wholesale & Distribution organizations because we have walked a mile in your shoes. We are comprised of former CPAs and Controllers, who understand the process inefficiencies and opportunities often present in this industry. With NetSuite, we can configure and optimize a solution tailor-made to your organization. Visit us here to begin your free discovery session.
The global market is an ever-changing environment. Companies must be able to adapt and scale efficiently as market shifts occur. NetSuite OneWorld allows companies to do just that. Through it's Global ERP system, organizations can manage changes in currencies, taxation and various legal compliance procedures at the local, regional and global levels. NetSuite streamlined services provide clear insights throughout your entire service lifecycle, including marketing, project management, as well as billing and revenue management. The multi-level reporting provides real-time visibility, highlighted by various Key Performance Indicators (KPIs) relevant to your organization.
Our NetSuite team, comprised of CPAs and former Controllers, have walked a mile in your shoes. We understand the importance of a streamlined business process across a global enterprise system. Visit us here to begin your free discovery session and learn why NetSuite is a best practice for your organization.
Do your teams frequently perform the same series of steps when resolving a specific client issue? Are these monotonous tasks hindering your team from resolving larger issues?
Streamline your resolution processes by implementing Action Plans into your Salesforce environment. This free tool, available in the Salesforce AppExchange, provides users with predefined tasks templates to streamline various service processes. You may assign tasks and due dates to specific users- reducing time and increasing productivity. Attach these action plans to standard objects such as accounts, opportunities, contacts, as well as custom objects in your organization. By streamlining your business processes, you ensure that your clients are receiving consistent and reliable solutions every time.
Action Plans are one of many functions available your organization through Salesforce. With the help of our team at SaaS Consulting Group, you can ensure business practices for your organization. Visit us here to begin your free discovery session with one of our Salesforce Administrators.
Members of our team gathered in Austin, Texas last Friday to celebrate the ending of a great year and beginning of a new one. A talented group built around the principle of serving our customers. .
We are grateful for this team. Their work ethic and integrity are the keys to our success. We are excited to see what 2019 has in store!